Category: HP

Fixing Windows cannot connect to printer with Error Error 0x0000007e when shared on Windows Server 2003 or 2008 32 bit (x86) and your client is 64 bit

John Leave a comment

Printers and FaxesSo I was out installing a new laptop for a client recently, their server infrastructure is very old (they’re still running Server 2003 but about to migrate) and doing the final stage of the deployment I was installing the local printer in the office but got Windows cannot Connect to the Printer (0x0000007e) error every time I tried.
I finally stumbled upon an old forum topic regarding HP print driver incompatibilities between 32 server and 64 bit client machines where it was unable to find a particular file.

The trick was to delete the following registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers\PrinterNameHere\CopyFiles\BIDI replacing PrinterNameHere with the name of your printer. This then allowed me to connect to the printer correctly on the 64 bit client without any errors.

Backing up your EVA SAN (4400 or P63x0) Configuration with HP StorageWorks Storage System Scripting Utility (SSSU)

John Leave a comment

SSSUJust a short one today.  I was assisting in the change from a stand-alone Hyper-V environment to a clustered environment, the customer had an HP EVA P6300 SAN which was going to be used for the Clustered Shared Volumes.  As a precaution before beginning work on the EVA, I loaded up SSSU which was installed on one of their servers and took a backup of their current configuration of the EVA.  The backup file would come in handy if something were to happen and can assist HP Support in restoring your array if something were to happen.

When you load up SSSU it will firstly ask you to login with a user and password with rights to the Storage Array, once in, we need to select a Storage System and then finally issue a configuration backup to the local workstation.

select system
capture configuration filename

Replace filename with something like c:\SAN_backup.txt the backup is a plaintext file telling the Storage Array how it has been configured with LUNs and Hosts.